When you place an order online containing restricted products we are required to verify that you are 18 years or older.

During checkout, we will automatically verify your age. This is a quick process and is only required on your first purchase.

No repeat checks, just seamless shopping every time you visit.

If you are purchasing restricted goods for commercial use then you will not be subject to age verification. However, your delivery address must be your company address which we will verify before dispatching goods.

Yes. We take extra steps to ensure the security and integrity of all personal information being checked.

The processing of your information is done under Article 6 GDPR. Processing your details is necessary for compliance with a legal obligation to which NDCC is subject (where we are legally required to verify your age as a condition of sale for restricted products).

We avoid personal documents being sent over insecure email. If any additional documentation is required you will be able to do so via an encrypted method. Only the NDCC Compliance team have the ability to view your documents for up to 7 days before they are automatically erased (usually within 1 day). Your documents are not stored on the devices of our Compliance and Customer Services teams to eliminate the handling of your personal information.

Personal use: If you are successfully age-verified, there will be no delay in shipping your order. However, if we are unable to verify your age, your order will be placed on hold until we verify your age. We will contact you with some simple steps to complete verification. 

Commercial use: If we can verify your business address, there will be no delay in shipping your order. However, if we are unable to verify your business, your order will be placed on hold until as verify your business information. We will contact you with some simple steps to complete verification.

N₂O (Nitrous Oxide) is used in the culinary industry as a propellant for whipping cream for drinks and cakes etc. 

In modern gastronomy, N₂O is also be used to create other types of foams and mousses, adding creativity to dishes. 

Nitrous oxide is preferred in these applications because it is odourless, tasteless, and non-reactive, making it ideal for food preparation without affecting the flavour or quality.

Cartridges are filled with liquified gas under high pressure. Please ensure the cartridge is empty of gas before removing it from your device. Cartridge gets very cold when it is punctured.

If you are burnt by freezing gas you must immediately seek medical advice. A high pressure gas burn can cause deep tissue damage which is not immediately obvious at the time of the injury.

Cream Chargers are not refillable. They are made with 100% recyclable steel or aluminium. Please check with your local council that they are safe to put in your metal can recycling once they have been fully emptied of all pressurised gas.

Canisters can also be recycled at specific recycling centres in the UK. 

Nitrous Oxide (N2O) is governed under the Psychoactive Substances Act 2016, for more information on the governing of this product and our due diligence against the Misuse of N2O, please visit the Government information page here.